Tom Cant

9450 Haaltert - Membre Skilto depuis environ 15 ans


Coach and trainer in the operational domains of any enterprise I can give assistance as needed according to the situation. Are you in need of finding out if your services and/or products are well percepted by your customers? I can help you with my mistery shopping and audit element. You receive a full report on your service/product as well as proposals for improvement. Are you in need of changing the way you manage your business as you are in need of improving Ebit and/or quality? I can help you by using the audit element in combination with the development of steering tools helping you to get where you want to go. It is easier as external consultant to help clear the blocking of change in cooperation with the inside management. Creating growth and starting continious improvement in your organisation is your wish? My experience in operational management can help you cut costs without dropping strategical elements which will generate profit in the future. Cutting costs is a short term guarantee for better results, but if done without strategic view it might be a show-stopper in the future. My dashboards can help you get the right info to take the right actions. Is your staff getting a new member or does a staff member need a helping hand in his/her daily management? I can help by coaching your staff following the priciples of "total management". This method allows to kickstart new members, relaunch staff that is having a dip by either professional and/or personal issues. It can help prevent burn-out and bore-out in your organisation. All these competencies are only needed on a temporary basis in ones organisation and are in need of treatment in full intimicy. The confidentiality of these matters and issues is my own personal guarantee. If you are in need of help in one of these domains then don't hesitate to contact me. Try to do so by sending mail, as half the problem will be solved by describing the problem. After the discription we can start thinking on how to solve the problem by attacking the factors causing the problems.


  • Langues parlées: anglais, français, néerlandais,
  • Spécialisations: Balanced Scorecards, Dashboards, Team-management, Organisation design, Operational management, Total management courses, Mistery shopping & auditing, team building, Supply chain, Logistics, Transportation, Financial management, (personal) coaching


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